Privacy Policy
Last updated: October 1st, 2025
Allunara (“we,” “us,” “our”) is committed to protecting your privacy and handling your data transparently. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use Allunara.com or purchase from us.
Information We Collect
- Personal data: name, email, shipping & billing address, phone
- Payment info (processed securely by Shopify Payments, Stripe, PayPal, etc.)
- Device & usage data: IP address, browser, cookies, analytics
- Customer service communications, order history
Use of Information
We use personal information to:
- Process orders and payments
- Provide support and communicate about your orders
- Personalize website experience and marketing (if opted in)
- Prevent fraud and maintain security
- Comply with legal obligations
Sharing & Disclosure
We may share data with:
- Payment processors, fulfillment partners, logistics carriers
- Advertising platforms (Meta, Google) for retargeting or analytics
- Legal or regulatory entities if required
Cookies & Tracking
We use cookies and similar tracking technologies (see our Cookie & Tracking Policy for details and control).
Non-essential cookies are only used with your consent.
Your Rights
Depending on your location (EU, UK, California, etc.), you may have rights to:
- Access, correct, delete your data
- Object or restrict processing
- Opt out of marketing communications
To exercise these rights, contact privacy@allunara.com.
Data Retention & Security
We retain data only as long as necessary for business or legal purposes. We implement appropriate technical and organizational safeguards to protect data.
Changes to Privacy Policy
We may update this policy. Substantial changes will be notified via our site or email.
